Terms of Service

These terms apply to your use of Slipstream, provided by Eight 0 Nine Limited (trading as Slipstream), registered in England and Wales, company number 16071735.

Using the service

You may use Slipstream for your organisation's business. You are responsible for the accounts you create, for keeping sign-in details secure, and for the data you upload. Do not use the service for anything unlawful, to break its security, or to access data that is not yours.

Your data

You own the data you upload. We process it only to provide the service, under our Privacy Notice and any data processing agreement we sign with you. Our AI providers do not store your data or use it to train their models.

Availability

We aim to keep Slipstream available and secure, but we do not promise it will be uninterrupted or error free. We may change or improve features over time.

Fees

Paid plans are charged as agreed in your order or subscription. Fees are not refundable except where the law requires it.

Liability

Nothing in these terms limits liability that cannot be limited by law. Otherwise, our total liability under these terms is limited to the fees you paid us in the 12 months before the claim, and we are not liable for indirect or consequential loss.

Ending your use

You can stop using Slipstream at any time. We may suspend or close accounts that break these terms. When an account closes, we delete its data within a reasonable period unless the law requires us to keep it.

Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Contact

Questions about these terms: support@eight09.com.